You can now create 2 types of maintenance requests:

• Internal Work Orders - Maintenance requests on your own equipment. These have been available in Renterra since the beginning.

• Service Requests - Maintenance requests from your customers on equipment that they bring in to your organization.

We've also added enhanced billing capabilities to all maintenance requests. You can now add line items, create invoices, and process payments in the same way that you can on rental orders.

For more, check out our helpdesk section on maintenance:
https://help.getrenterra.com/en/category/maintenance-1c2k36g/